Flexibility and fast response on IT solutions.

With the aim of providing comprehensive solutions service-based IT (Information Technology) in 2007 Ledanet, a venture from its inception seeks to meet the needs of our customers in technology integration is created.

Services

IT infrastructure support

In the business world time optimizing and improving infrastructure organizations are determining factors when competing in a global market. Current processes are increasingly more complex and dynamic, so it is vital to maintain high levels of performance to meet demanding targets. Within these requirements, needs of the organizations are based on agile, professional organizations and cost controlled solutions.

It is based on these needs that in Ledanet we have focused our infrastructure services in providing enterprise solutions using a high level of professionalism and rapid response levels, based on personalized attention and seeking to be a key partner for our clients at the time to resolve incidents both hard and software.

For this service we formed a team with a solid experience working in corporate environments, giving our customers a comprehensive approach to manage incidents, tolerance before critical situations, high level of relations and good judgment and solvency in decision-making, all this added to the support to be trained by top level international certifications.

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HelpDesk and Remote Support

In Ledanet we specialize in implementing and managing support services and remote maintenance, as well as HelpDesk to serve users in managing computer systems.

The aim of our remote support services is to provide quality solutions, with very short response time, covering schedule that the client requires and above all ensuring the safe handling of information as well as access to infrastructure the clients.

We offer a wide range of services, from maintenance and support for platforms to the administration and management of 100% of its infrastructure.

Our Helpdesk service offers a level of professional technical support, and through various online media, meets or routes the resolution of the most varied incidents and queries in a very short time, minimizes.

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IT Consulting

We believe that internalizeing the objectives and goals of an organization, analyzing their processes and business model are fundamental aspects at the time of providing improvements and technology solutions that help to achieve the goals.
The primary objective in our consulting is to advise on the best cost / benefit, which allows you to obtain the best possible performance of your IT infrastructure to thus obtain the maximum benefits for your business.
For this, we have partnerships with external consultants and manufacturers which enables us ductile scalability to meet critical queries and complex designs.

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Project management

We understand that project management in IT, in addition to fundamental when planning and managing the various stages aspects, we must also consider other aspects as essential as are coordinating tasks among different stakeholders, compliance strict agreed deadlines and fundamentally compliance with standards, quality standards and organization when carrying out such management.
With a solid experience in this task, Ledanet deploys rigorous procedures to address the various stages such as planning, implementation, commissioning and documentation production, among others, coordinating the work with customers and suppliers involved.

We follow the evolution of the project at each stage with a detailed documentation of their evolution, so that our customers have a clear picture of progress.

Learn more HelpDesk and Remote Support In Ledanet we specialize in implementing and managing support services and remote maintenance, as well as HelpDesk to serve users in managing computer systems.

The aim of our remote support services is to provide quality solutions, with very short response time, covering schedule that the client requires and above all ensuring the safe handling of information as well as access to infrastructure the clients.

We offer a wide range of services, from maintenance and support for platforms to the administration and management of 100% of its infrastructure.

Our Helpdesk service offers a level of professional technical support, and through various online media, meets or routes the resolution of the most varied incidents and queries in a very short time, minimizes.

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Informatic security

Information is one of the most important assets owned by enterprises, and is not always protected adequately and safely. At the same time, the globalization of business makes that this information has to be available at any time and from anywhere, which is a great benefit, but requires to have an infrastructure of access to such information should be safe as this information will It is exposed to attacks by third parties.

Our service provides Computer Security barriers, policies and procedures to protect information of a physical and logical manner, allowing access and permissions controlled safely and without interfereing with the tasks and processes of the company.

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Solutions

VoIP and Contact Center

With vast experience in IP telephony (VoIP) have solutions for your corporate business telephony and Contact Center.
Ledanet offers an integrated telephony solution from design and supply of informatic infrastructure, such as gateways, smart phones, analog and digital modules, to implementation and "production start" of the solution, with a post-sale monitoring and technical support that guarantees your total satisfaction.
At th sam time, through applied knowledge and experience in implementation and operation of contact centers, we have a global solution is inConcert recognition as one of the first developments for Call Centers worldwide committed 100% with telephony IP-
Some features that inConcert provides for your business:
Make outbound campaigns for telesales and telemarketing.
Use alternative channels of mass contact: SMS and email, chat etc.
Use E-mail Marketing.
Communicate with your customers through social networks.
Reduce human resources costs with automatic and predictive dialing.
Reduce service time with CTI integration.
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Cloud Computing

The concept of cloud computing has been growing significantly in recent years, to become today an essential model when providing or consuming IT services
The advance in communications, virtualization platforms, faster and secure networks have allowed each day more attractive and beneficial to have such services.
Ledanet is no stranger to this trend and provides many of its services and solutions to leading global provider of "Cloud Computing", offering a high-end cloud solutions, ranging from a simple data storage and backup, to mail solutions and unified messaging, reaching dedicated servers with the most varied characteristics.
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Servers and Networking

Ledanet sells servers and storage solutions, based on the market-leading brands.
We provide solutions for small businesses such as servers with multiple installed services, solutions for midsize companies dedicated servers and enterprise solutions as platforms for virtualization and mass storage.
With regard to networking, we believe that the necessary equipment to meet the demands must meet very strict requirements of performance, security and scalability among others, beyond the size of network infrastructures.
We have the ability to design solutions for office environments, corporate and distribution centers handling a full range of routers, switches, firewalls, and wireless devices.
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Work stations

Ledanet offers a wide range of desktop and portable computers for both: corporate and mobile users environments and home office based on market-leading brands, with excellent performance, range of options and manufacturer guarantees to suit the current needs of the users
Interinaling on their needs and usage profile, we offer the equipment that best suit contemplating determining factors when choosing a personal computer such as the mobility, performance and storage aswell as, a service of extended warranty or "onsite" answer aspects faceing problems with the equipment.
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Company

about

About us

With the aim of providing comprehensive solutions based on IT services (Information in Technology), in 2007, Ledanet, a venture from its inception seeks to meet the needs of companies in terms of integration and technological solutions is created.

Our commitment is to provide solutions in infrastructure support IT, Helpdesk and remote support, corporate telephony solutions and ContactCenter, IT consulting, management and implementation of projects and solutions of servers and networking as well as the integration of equipment and new technologies that will allow maximum profitability to your business.

We base our services in a prompt and professional commercial technical team which provides fast and reliable solutions.

We also have an extensive experience in technology and development solutions, and thus provide our customers a service that gives them peace of mind and confidence against something as dynamic and relevant as today are computer systems.

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Our values

- Convey trust and confidence to our clients when to use our services
- Provide the highest quality in everything we do
- Characterize our services for their professionalism, agility and flexibility
- To be proactive before the needs of our customers
- Achieve to be a company in constant search for improvement.
- Being recognized for loyalty and professionalism in our services.

Why Ledanet

We are prepared to provide solutions that cover a wide range of requirements in an organization. We are a committed partner with a quick response and we have the flexibility to react promptly to the different needs of our customers.
On many occasions we go beyond our contracts, providing responses to unexpected situations that require solutions not originally contemplated.
Our goal is to build long-term relationships, mutually beneficial, assuming a role of technology partners rather than mere suppliers of IT services.
We know that our customers demand quick and agile responses, since the operational continuity of its technology platform is critical, so we have structured our service models to meet agreed levels a priority in our service policy.
We are a technology company regardless of the brands, evaluate the best technologies and suppliers according to what is most appropriate for each particular client.
For all this, and more, rely on Ledanet as a technological ally in providing services and allow us to internalize about your needs info@ledanetservices.com

Contact


Allow us to know your requirements and opinions. Mail received through here will be redirected to an appropriate area to provide an appropriate response.

info@ledanet.com
tel.: (+598) 2408 3680